Guest Insurance Plans through CSA
You may purchase one of the two (2) following insurances when you make a reservation.
1．Vacation Rental Damage Protection Insurance (Non-Refundable Deposit Fee)
Safeguard Damage You Caused during the Trip with CSA Vacation Rental Damage Protection.
You may choose to buy this insurance or alternatively, pay a deposit directly to us when you make a reservation. If you choose not to buy this insurance plan, none of the protections listed below will be available to you.
The premium will be $69 of the gross payment. The following service is provided from CSA, not from Lei Hawaii Realty Inc.
You decided on a rental property so you could feel at home while being on vacation.
Don’t let the fear of losing your security deposit keep you from enjoying your time.
・Instead of paying hundreds of dollars upfront, and waiting for a refund at the end of your stay, simply make a one-time payment.
・Avoid the hassles of checks and credit card holds.
・Then relax, knowing that you have coverage for accidental property damage*.
*This product provides coverage to the guest for accidental and unintentional damage to the vacation rental unit. Exclusions and limitations apply. Please refer to the DOC/Policy for details.
*Even for those who purchased CSA travel insurance, those damages caused intentionally, with gross negligence, we still charge the damage and penalty to the credit card you have provided when you make a reservation. Also, if the insurance cannot cover the damage, we charge the damage and penalty to the credit card you have provided when you make a reservation.
What is Damage Protection?
Damage Protection is an insurance product that provides coverage to travelers that can help them protect themselves from additional expenses should accidental damage occur to a rental property during their stay.
The Damage Protection Plan provides coverage for accidental damage to the rental home that can include: broken lamps, windows and glass, electronics, damaged doors, walls and furniture, stained bedding or linens, lost keys, and re-keying costs. Click here to review the Description of Coverage or Policy.
* Fill the Plan Purchase Date as today and select the state of Hawaii, then click the “View Document” button and download the policy.
Why should I purchase Damage Protection?
While no one expects to damage a rental property, accidents do happen. Damage Protection is recommended if you are traveling with children, or in a group. It is also recommended if you are spending a significant amount on a luxury rental or extended stay.
What if Something Happens?
Simply report accidental damage that occurred during your stay to your property management company when you leave. Don’t be afraid to report the damage---that’s why you buy insurance! *
* If damage occurs intentionally or one commits gross negligence, we will charge the damage to the credit card we receive. Also if the damage exceeds its limits, we will charge to the credit card, too.
About CSA Vacation Rental Damage Protection
CSA Travel Protection is dedicated to providing value-driven travel insurance and emergency assistance services to protect your vacation savings and provide the peace of mind you deserve while traveling. Since its inception in 1991, CSA has solidified its reputation by standing behind its customers and products and services to meet their needs.
About CSA Travel Protection
CSA Travel Protection, a Europ Assistance company, is dedicated to providing valuable travel insurance and emergency assistance services to protect travelers’ valuable vacation investments and provide the peace of mind one deserves while traveling. CSA has developed a reputation for standing behind its customers and by offering products and services to meet their needs. Through superior customer service, extensive experience, and industry-leading innovation, CSA is with its clients every step of the way, whenever and wherever they are needed.
Contact Your Vacation Rental Company to Protect Your Trip.
Any questions about the coverage for Travel Insurance and Vacation Rental Damage Protection Coverage.
call CSA at (866) 999-4018
Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA, and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provide you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile policies. The purchase of this plan is not required to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent, or broker. This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.
Travel insurance plans are underwritten by Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California,
Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia.
Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.
2. Travel Insurance Plan (Optional)
Safeguard Your Trip with CSA Travel Protection.
You may choose to buy this insurance or alternatively, pay a deposit directly to us when you make a reservation. If you choose not to buy this insurance plan, none of the protections listed below will be available to you.
The premium will be 6.95% of the gross payment. The following service is provided from CSA, not from Lei Hawaii Realty Inc.
Before You Go
Unable to travel because you’re sick? No problem! Trip Cancellation coverage keeps you from losing your vacation savings if you need to cancel for a covered reason.
Plus, Concierge Services from our designated provider can help you make restaurant reservations, order flowers, arrange tee times–and more–at your request.
During Your Vacation
The last thing you need is something to go wrong during your vacation. With coverage for Baggage Delay, Emergency Assistance and Transportation, Trip Interruption, and more, CSA’s Guest Protect Plan can help you focus on enjoying yourself! Our designated assistance services provider can help with other issues that may come up, like the need for a medical referral or replacing medication or eyeglasses.
After You’re Home
At CSA we strive to keep our claims process as hassle-free as possible. One claims representative will work with you from start to finish, making sure you receive the responsive, friendly service you need. Identity Theft Resolution Services offer you 180 days of service starting on your scheduled departure date.
Additional Services
24-Hour Emergency Assistance Services
These services offer on-the-spot and immediate assistance for unexpected problems that can arise during your trip. The hotline operates 24/7 for help anytime, any place while traveling.
Concierge Services
Get pre-trip assistance, and help to schedule golf tee times, making restaurant, airline and rental car reservations, and ticketing for entertainment and other special events.
Identity Theft Resolution Services
A service that assists when your identity has been compromised while traveling on your vacation. This service is automatically included for a full 180 days starting on your scheduled departure date. ID Theft Resolution does not include, and shall not assist you for thefts involving non-U.S. bank accounts.
Roadside Assistance
Provides 24-Hour Roadside Assistance which includes:
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Towing Service
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Battery Jump/Minor Roadside Adjustments
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Locksmith Services
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Fuel Delivery
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Vehicle Winching/Extraction
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Flat-tire Change
On-Demand Medical Care
Getting sick on vacation is never fun, but it doesn’t have to be difficult to find what you need. With just one call, we can provide you with immediate access to on-call physicians, medical advice, even referral to a physician near you using CSA’s designated provider network of 30,000 physicians and 850,000 service providers worldwide. It’s like taking a doctor with you on vacation.
Teladoc (formerly Consult A DoctorTM)
Connect instantly with a network of physicians for information, advice, and treatment, including prescription medication, when appropriate. Note: Teladoc services may not be available in all states, and international services may be limited.
No Out-Of-Pocket Medical
if you get sick or injured while traveling, we can get you to a trusted provider and even handle the payment for acute treatments up to $1,000.
10-Day Free Look
We are committed to providing you with the best possible service. That’s why, if you need to cancel your plan, you may do so and receive a refund of your plan cost as long as you cancel your insurance within 10 days of purchase and have not filed a claim or departed on your trip. For CSA Damage Protection Insurance Plan, there is no cancellation policy.
Please check your policy/description of Coverage for this Plan from here.
* Fill the Plan Purchase Date as today and select the state of Hawaii, then click the “View Document” button and download the policy.
